xe88 Terms and Conditions
Please read these terms carefully before using our platform. By accessing the site or creating an account, you are considered to have fully accepted these terms and conditions.
Table of Contents
- 1. General Provisions
- 2. Eligibility & Account Registration
- 3. Account Security
- 4. Deposit & Withdrawal Policy
- 5. Bonuses & Promotions
- 6. Fair Play & Prohibited Activities
- 7. Betting & Game Policy
- 8. Responsible Gaming
- 9. Privacy & Data
- 10. Limitation of Liability
- 11. Account Suspension & Closure
- 12. Changes to Terms
General Provisions
Introduction & Acceptance
These terms and conditions ("Terms") govern the use of the xe88 platform and all its services. These Terms form a legally binding agreement. When you access, register on, or use any service of xe88, you agree to comply with all of these terms.
If you disagree with any part of these Terms, you are requested to stop using our site immediately. Continuing to use our services means you are approving these Terms in their entirety.
In these Terms, "we", "us", or "platform" refers to xe88. "You" or "user" refers to any person using our services.
Eligibility & Account Registration
To create an account and use services on xe88, you must meet the following conditions:
- You must be 21 years of age or older (for 21+ only).
- You must be accessing the service from Bangladesh.
- You must be legally capable of entering into a binding agreement.
- You must not already have an existing xe88 account in your name.
- All information provided at the time of registration must be accurate, complete, and up to date.
Each user may create only one account. Operating multiple accounts is strictly prohibited and may result in permanent closure of all accounts and forfeiture of funds.
The information you provide during registration may be required for our identity verification process. We may request necessary documents for identity verification at any time.
Account Security & Payments
Account Security & Confidentiality
It is your responsibility to keep your xe88 account login details completely confidential. Please keep the following in mind:
- Never share your password or login details with anyone.
- Always log out after each session, especially from shared devices.
- If you suspect any unauthorized activity on your account, notify our support team immediately.
- Use a strong, unique password and change it regularly.
You are personally responsible for all activity that takes place on your account. In the event of account theft or unauthorized access, the user remains liable for the relevant transactions until a documented report is received by our team.
Deposit & Withdrawal Policy
The following terms apply to financial transactions on xe88:
- Minimum deposit: ৳300 per method.
- Minimum withdrawal: ৳1,000.
- Withdrawal time: Processing is generally completed within 10 to 45 minutes.
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (major banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank).
- Deposited funds must be sent from an account registered in your name.
- Withdrawal requests can only be made to the same payment method used for the deposit.
For any issues with deposits or withdrawals, contact our 24/7 live chat support or reach us at [email protected].
Bonuses, Promotions & Fair Play
Bonus & Promotion Rules
All bonuses and promotional offers on xe88 are subject to the following general terms. Separate terms may apply for specific promotions.
Welcome bonus: New members receive a 200% bonus on their first deposit, up to ৳8,000. For example:
- ৳1,000 deposit → ৳2,000 bonus → total balance ৳3,000.
- ৳10,000 deposit → ৳8,000 bonus → total balance ৳18,000 (bonus cap is ৳8,000).
Wagering requirement: To withdraw bonus winnings, you must wager 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit plus bonus. Example: ৳2,000 bonus × 10 = ৳20,000 must be wagered before withdrawing bonus earnings.
- Bonuses must be used within a specified time period; they will be cancelled upon expiry.
- There may be restrictions on certain games or categories when placing bets with bonus funds.
- Multiple bonuses cannot be used simultaneously unless otherwise stated.
- We reserve the right to cancel bonuses and associated winnings if evidence of bonus abuse is found.
Fair Play & Prohibited Activities
To maintain an honest and fair gaming environment on xe88, the following activities are strictly prohibited:
- Any form of manipulation, hacking, or exploiting system vulnerabilities.
- Placing bets using automated bots or software.
- Operating multiple accounts or using other people's accounts for the purpose of bonus abuse.
- Collusion or coordinating with other players to gain fraudulent advantage.
- Using an account for money laundering or illegal financial activities.
- Threatening, harassing, or behaving inappropriately toward other users.
- Intentionally exploiting technical weaknesses of the platform.
In the event of a violation of these prohibitions, xe88 may suspend or permanently close the account and forfeit associated funds without prior warning.
Game Policy & Responsible Gaming
Betting & Game Policy
The following rules apply to all games and bets on xe88:
- A bet once confirmed cannot be cancelled or changed.
- Erroneous payments or winnings resulting from technical errors will be considered void and we reserve the right to reclaim those amounts.
- All game outcomes are determined by a certified Random Number Generator (RNG) that ensures fair play.
- Sports betting markets are provided as a general example for understanding purposes only — not as live or specific match information.
- If a game is left incomplete due to a network disconnection, it will resume from the last recorded state upon reconnection.
All game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, Ezugi, and all other providers on our platform — operate under their own rules and payout structures.
Responsible Gaming
xe88 firmly believes in responsible gaming. We encourage our users to play in a healthy and controlled manner. Please follow the guidelines below:
- Set a daily, weekly, or monthly deposit limit for yourself.
- Do not chase lost money through gambling — this is dangerous.
- Do not play while drinking alcohol or under emotional stress.
- If you feel that gaming is getting out of your control, visit our Responsible Gaming page or contact support.
- Contact our support team to use the self-exclusion feature.
Privacy, Liability & Policy Changes
Privacy & Data Protection
xe88 gives the highest importance to protecting your personal information. Read our Privacy Policy for details about our data practices.
- Your personal information will be used only for providing services, identity verification, and relevant communications.
- We do not sell your information to third parties.
- All data is securely stored via SSL encryption.
- Information may be shared with regulatory authorities upon request to comply with applicable law.
- Send requests to access, correct, or delete your data to [email protected].
Limitation of Liability
xe88 accepts no liability in the following circumstances:
- Loss caused by internet disconnection or third-party technical failures.
- Any loss resulting from user negligence or breach of these Terms.
- Service disruption due to natural disasters, cyber attacks, or other causes beyond our control.
- Processing delays or failures by third-party payment providers.
- Financial loss resulting from betting or gaming decisions.
To the maximum extent permitted by applicable law, xe88 will not be liable for indirect, incidental, or consequential damages.
Account Suspension & Closure
xe88 reserves the right to temporarily or permanently close any account in the following circumstances:
- Any violation of these Terms.
- Evidence of fraud, manipulation, or dishonest activity.
- Failure to cooperate with identity verification.
- Being found to be under the required age limit.
- Extended periods of inactivity (as per applicable law).
Users may also close their account at any time by submitting a request to [email protected]. Valid funds will be returned before account closure, unless forfeiture is required due to a breach of these Terms.
Changes to Terms & Legal Matters
xe88 reserves the right to modify these Terms at any time. On your first login after a change, you will be asked to review the new terms. Continuing to use the service means accepting the updated terms.
- For significant changes, we will make reasonable efforts to notify you via email or account notification.
- If you do not wish to continue using the service after a change, you may close your account without conditions.
- For any disputes or issues relating to these Terms, please first try to resolve them through our support team.
- If any part of these Terms is found to be unenforceable, the remaining parts will continue to remain in effect.
Want to learn more about the terms and conditions?
You can get answers to your questions from our 24/7 live chat support or the FAQ page.